Effective Date: 25/06/2025
Welcome to GutterPlus. Your privacy matters to us. This policy explains how we handle your personal data when you interact with our site or submit enquiries via Meta advertising (Facebook/Instagram).
1. What We Collect
When you complete a lead form or use our site, we may collect:
Contact info: name, email, phone number
Location data: postcode or town
Project details: service interests and gutter/roofline needs
Device info: via cookies or Facebook Pixel (if used)
2. How We Use Your Information
We use your data solely for:
Responding to your enquiry
Providing quotations or setting up consultations
Scheduling installations or follow-up visits
Enhancing our services and communication
Sharing service-related updates (only if you’ve opted in)
We never sell or rent your information to third parties for marketing.
3. Meta Lead Ads
For enquiries via Facebook or Instagram lead forms:
Your responses are securely transferred to us.
We’ll use your data solely to address your enquiry or schedule a service.
We may contact you via phone, SMS, or email using the details you provide.
You can request data deletion at any time.
4. Cookies & Tracking
We use cookies and similar tools to:
Improve website usability and performance
Support onsite ads and lead form functions
Support remarketing through Meta Ads (if applicable)
You can modify your browser settings to reject cookies, although this may affect site functionality.
5. Your Rights Under UK GDPR
You have the right to:
Request access to your personal data
Ask for correction or deletion of incorrect data
Withdraw consent at any time
Lodge a complaint with the ICO
To exercise any rights, contact us using the details below.
6. Data Security & Retention
We store your data on secure, GDPR-compliant systems and protect it with industry-standard measures. We retain information only as long as needed for its purpose or to meet legal obligations.
7. Changes to This Policy
We may update this policy over time. The effective date will reflect the most recent version. We encourage you to review it regularly.
8. Contact Us
For privacy questions or to exercise your rights:
GutterPlus
